Customer Testimonials

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DealerRater Apr 14, 2021

I have good time with emily smith she is a good car sale an she help me out very good an i just very happy.

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DealerRater Apr 11, 2021

I'm so happy that I had another chance to work with Emily! I bought my first car in 2014 with her and my second car today! Thanks Emily for ALWAYS looking out for me! 😊

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DealerRater Apr 11, 2021

I got my car back in October. I absolutely love my car!! However at the time of purchase my salesman didn’t walk me through how to use features within the car. I came back in April with my sister for her to get a new car. The salesman i had in October didn’t acknowledge me. However Emily who assisted my sister was AMAZING!! Got her exactly what she asked for and made sure she understood every feature on her car before leaving! I would recommend anyone to purchase their car with Emily!!

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DealerRater Apr 9, 2021

Emily Smith - Emily was wonderful. She was so nice, very conversational and her no-pressure approach made the experience very relaxed and pleasurable. Premo Matejczuk - The financing was a breeze. Premo explained everything clearly with NO hidden anything. Premo was very candid and transparent. Jim Seeman - The no-pressure trade-in, finalization and delivery was effortless and smooth. Eusabio Calderon - Eusabio did the final prep for delivery. He was very friendly, pleasant, very personable and accommodating. Thank You, all of you that made this experience something that all other dealerships should use as a customer service model. B Luv

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DealerRater Apr 4, 2021

Emily was such a great help with everything she did for us on buying our brand new vehicle. We have never met anyone like her! She is very inteligent and really cares about helping people. If you are looking for a new vehicle go here and do not look elsewhere!!!

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Facebook Apr 3, 2021

Excellent service. The reason I drive 30 miles

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DealerRater Apr 1, 2021

I was extremely impressed with the quality of service from my first inquiry. It felt like I was talking to a friend who truly wanted the best for me. Emily stuck with me thru the end. I almost felt I had to kick her out I'd my new (used) car ⁹at the end! Hands down, best experience buying an automobile EVER!

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DealerRater Mar 31, 2021

Great customer service and friendly! A pleasure to do business with. I would definitely request to work with Emily again in the future! Awesome experience!

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DealerRater Mar 31, 2021

Everything was great, Emily was wonderful to deal with and the process was smooth, thank you so much for great service we love the bee truck!

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DealerRater Mar 31, 2021

Hard working lady and every easy to work with and helped us out a lot with everything and always welling help and was able to work with us and the price so thank you u very nice

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DealerRater Mar 28, 2021

I had the best car buying experience with Emily. She took the time to explain everything and put me into a new car!! The manager, Brittany was great as well!

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Facebook Mar 27, 2021

Just worked with Michael on a used car deal. He was very professional. I was in an out within 20 minutes. Great guy and great place ! I will be back

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Facebook Mar 24, 2021

Had a Great experience! Professional and high quality service! Stephen best sales man around!

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Facebook Mar 14, 2021

Could not have asked for a better service tech than Steve, his work is impeccable, and I will always bring my truck to him.

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DealerRater Mar 13, 2021

First of all thank you Emily for the best experience buying a car ever for treating me like family and giving me your undivided attention to all my questions no matter what time it was for helping me pick out the right vehicle for me and making me feel like family when I came in you are truly the best and I hope to buy my next car from you because I wouldn’t think of going anywhere or buying from anyone else. Thank you for giving me hope you are truly the best!!!

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DealerRater Feb 26, 2021

I purchased a 2021 Chevy Equanox and Emily Smith was my salesperson. I purchased a Chevy truck from her 8 years ago. She was fantastic then and knew I had to come back to her for this purchase. She is an outstanding person who is very knowledgeable and I am glad I found her! She made my purchase worth the drive! Kudos to Emily!

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DealerRater Feb 24, 2021

Ayman and the Naperville team do an amazing job - I have bought several vehicles from Ayman and every time he continues to impress ! Thank you !

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DealerRater Feb 17, 2021

Purchased a 2020 Chevy Bolt from Emily Smith.Our whole family owns Chevrolet cars and we have purchased 8 vehicles since 2011 from this dealership. Emily Smith is our super hero salesperson and she treats us like family. General Manager Chase DiGiacomo always welcomes us and gets us great deals and interest rates. As always, we had a phenomenal experience purchasing a vehicle here. Thank you Dan Wolf and all your team of employees for a great experience once again!! I highly recommend this dealership

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DealerRater Feb 16, 2021

I called Emily, told her what. I wanted and in no time she had my new Malibu!!! Totally loaded! Absolutely love it and Emily. Emily made my experience seamless and fast! Best Sales Person ever! I manage a sales Team myself so I know quality when inexperience it. Thanks so much.

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DealerRater Feb 9, 2021

Emily was very helpful through the entire process, making sure i walked out with the vehicle i wanted and for the price i wanted. Thanks!

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DealerRater Feb 5, 2021

Emily made the experience wonderful and easy she made me feel like I was part of her family during the buying the process. Emily also wanted to make sure I had everything I needed to be safe. I would recommend everyone going through her.

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DealerRater Feb 3, 2021

Fantastic experience purchasing a new truck. Steve Deason was fantastic and never once was pushy. He answered every question we had and gave us time to make a decision. I highly recommend Chevrolet of Naperville as their entire buying process was so much more pleasant than any other dealership we have ever dealt with in the past.

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DealerRater Jan 19, 2021

First experience leasing a vehicle. Emily Smith and the Chevrolet of Naperville team made it extremely easy and made sure the whole experience went smoothly. When I first walked in I did not expect to be driving home in my dream truck, but they made it happen. Will definitely recommend them and be back in 3 years after lease is up.

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DealerRater Jan 15, 2021

Best experience buying a car I’ve ever had! Naperville is not close for me, but they had the car I wanted. I’m so glad I did. They were straightforward. Price and car were as promised. Steve and everyone else I came in contact with were professional, fast, efficient, and provided excellent service. I wouldn’t go anywhere else.

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DealerRater Jan 13, 2021

Chevrolet of Naperville was 1 of 3 dealers that I checked online about a new Malibu. They were the only one that had a 2021 Malibu RS with remote start, cruise control and a 1.5Liter Turbo. I went and test drove it and fell in love with the comfortable ride, acceleration and the Black Cherry color

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DealerRater Jan 9, 2021

We have purchased a vehicle with Emily in the past, and she has always been very pleasant to work with. She does an excellent job and we would definitely work with her again!

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DealerRater Jan 6, 2021

Emily was great!! I never felt like there was the normal pressure of a “salesman”. She was attentive and made the whole experience very enjoyable!

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DealerRater Jan 4, 2021

Great price. Good people. Particularly Emily and Brittney. They had the car we wanted and they made it easy to buy the car sight unseen. When we arrived to pick up the car, Emily spent a significant amount of time with my wife explaining the operation of the automobile.

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DealerRater Jan 4, 2021

Working with Emily Smith was once again a seamless and enjoyable experience. Her aggressive approach to get a win/ win scenario is greatly appreciated. She always goes above and beyond in our third car purchase in last 7 years. She is the main reason we continue to come back to the dealership. The rest of the team is always complimentary with solid service. Glad to be apart of the Chevy of Naperville family.

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DealerRater Dec 20, 2020

She treated us as if we were family, loved her service and her kindness. Thank you Emily for service and Brittany for doing our plates.

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DealerRater Dec 13, 2020

Wonderful fantastic friendly outstanding. Emily and Brittney were great. They worked very hard to close the deal. I love my car!!!! I would recommend going!!! You will not be left disappointed. Nice place and people to do business with. Loved the bow! Thank you Emily! Thank you Brittney! Thank You both are awesome.

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DealerRater Dec 13, 2020

Emily was fantastic! She was extremely helpful and made the process super quick and simple, and I'm very excited to have a brandd new vehicle.

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DealerRater Dec 1, 2020

Emily is great to work with. This is my 3rd time leasing a vehicle through Emily. She went way above and beyond for delivering our vehicle to us. She took the time to help set up Bluetooth and explain the features to us. Recommend her to everyone.

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DealerRater Oct 13, 2020

A great dealer great prices a big selections of beautiful cars and trucks nice and clean atmosphere very PROFESIONAL sale persons ADULFO JACQUEZ THE BEST CAR SALES MEN EVER👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻

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DealerRater Oct 9, 2020

Emily was phenomenal to work with!! She was extremely prompt at getting me all the information I needed to get me into my new Traverse. She was super friendly and helpful throughout the entire process. Thank you Emily!

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DealerRater Sep 28, 2020

Our experience was great! The dealership was clean and friendly. Emily was amazing. We've bought a few cars from her before and will continue to use her for all our future car buying needs!

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DealerRater Sep 26, 2020

As mentioned, a million times thank you to both Adulfo and Chase for my Silverado, I truly appreciate the time and effort that was made for the purchase. It may seem like word on this but I obviously thank the two of you for helping me out. I will do what I can to send referrals on my end and will highly recommend the two of you let alone your dealership. Thank you once again. I hope all is well and goes well. Take care.

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DealerRater Sep 24, 2020

Ayman was so very helpful and knowledgeable Excellent experience with purchasing my new Equinox! A no stress pleasant experience. Thanks so much! I will definitely return

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DealerRater Sep 21, 2020

Emily genuinely cares for her customers - period. She helped me get a great trade-in price on my vehicle and into a brand-new Silverado. Even after we finished up everything, was was insistent on showing me all the features on the new vehicle and making sure that she went the extra mile in making the whole experience enjoyable and stress-free.

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DealerRater Sep 12, 2020

Emily was great to work with, I really enjoyed my car buying experience with her! I would recommend her to my friends and family. Her service was above and beyond my expectations.

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DealerRater Sep 6, 2020

Emily was great to work with and made sure all my questions were answered. The staff members I worked with were all very attentive to my needs.

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DealerRater Sep 4, 2020

Emily was great and super easy to work with, as well as the other employees that worked along with her to make this deal possible! She made us feel very comfortable. Would highly recommend her and the dealership.

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DealerRater Aug 30, 2020

Buying my second car from chevy Naperville was a good idea. Im very happy with my decision. I had a great experience. Ms.Emily was my automobile sales woman. From my first experience of buying my first car it was so fast, I felt rush, nothing was explain to me and it just wasn't no care. Emily Smith was nothing like this. I'm very gald I got the opportunity to go through her. She was very professional, polite and kind hearted women! She took me around to look at the different colors of the car I wanted, we ...

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DealerRater Aug 28, 2020

I looked high and low, had so many doors slammed in my face because everyone saw me as a number. I knew I was being judged by my past and not my present or future. I was about to give up and just settle or try to salvage a car that was dying a slow but steady death. Emily Smith was my angel. I didn’t believe it at first it still feels so surreal! Emily encouraged me offered me options didn’t judge me and accepted me and my issues with dealership trust. She calmed my fears . I left ...

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DealerRater Jul 31, 2020

It was great! Emily made me feel really comfortable with my first car buying experience. I had a great time going through them & will buy cars from them again!

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DealerRater Jul 28, 2020

Ayman helped us purchase our new Silverado. He was very knowledgeable, professional and polite. We will definitely recommend him to all of our friends and family.

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DealerRater Jul 15, 2020

Very pleased with the experience of purchasing a used vehicle. Emily Smith is the best! I was treated like one of the family. Hope to see you on the Holidays.......(just kidding).

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DealerRater Jul 15, 2020

Emily is an excellent service person. She has a lot of patience and experience. I saw the car online. Came to the dealer it was already there waiting to take a drive. Fell in love with it the price and the paperwork was sooo easy. Thank You Emily

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DealerRater Jul 14, 2020

Steve and Premo were the best! Super friendly and knowledgeable. Will definitely recommend family and friends to both of them when they are looking for vehicles.

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DealerRater Jul 12, 2020

Wonderful experience start to finish purchasing my new Malibu! Emily was great to work with and made the process smooth with no unnecessary step. She went over every detail with us showed us the car and it’s features. She was simply amazing! If you want to be treated with respect buy your next vehicle from this company- you won’t be disappointed. Furthermore, you will be treated fairly and feel as if you are a part of the Chevy Family. They are warm and welcoming!

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DealerRater Jul 10, 2020

Emily was fantastic. She really went out of her way to make sure I really understand all the features. I definitely would recommend her to all my friends.

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DealerRater Jul 10, 2020

Got my first car, really great experience and amazing service. All our little questions and concerns were answered! Finance lady was also very helpful and patient and thankfully bilingual!

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DealerRater Jul 7, 2020

We were looking at cars and Chevrolet of Naperville helped me find this really nice Malibu thank you Emily. And now this is 25 words.

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DealerRater Jul 4, 2020

Nice people to do business with - Ayman is a wonderful salesperson, reminds me of me when I sold cars for GM. He’s very knowledgeable about the product and presented a fair price with out all of the usual car buying antics. Will definitely y from him again!!

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DealerRater Jul 3, 2020

I was referred to Emily and she walked me throjgh the whole car buying process. The laat new car i bought was in 2000 things sure have charged. Thanks Emily!!!!

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DealerRater Jul 3, 2020

It was a great experience. Love my new Traverse. Will recommend Chevy of Naperville to friends and family. Everyone was very kind and wasn’t pressured to buy.

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DealerRater Jul 2, 2020

I had purchased a car from them 5 years ago so I returned to buy a 2020 Equinox and they did a great job with price and financing. I was In and out in 2 hours with a new car.

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DealerRater Jun 16, 2020

Emily has done it again! Another wonderful chevy addition to my family and it’s all thanks to Emily! Emily goes above and beyond for her clients and will always find the perfect fit for anyone! Thank you emily!

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DealerRater May 28, 2020

I hand a a great experience, highly recommend working with this dealership for new vehicle purchases, everyone was nice and friendly, will be back again when looking for a new vehicle again.

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DealerRater May 19, 2020

By far the best car dealer to walk into if you're looking into buying or leasing a vehicle. Eduardo Dones was an excellent sales professional that made our experience as smooth as possible. He really made us feel like we were already part of the family. Strongly recommend going with Chevy they have amazing deals! Don't forget to ask for Eduardo Dones.

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Facebook May 11, 2020

I had a great experienced at Chevy of Naperville. Buying a new car was overwhelming at first, but they made it very easy to find our new family car. Highly encourage you all to visit them!

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DealerRater Apr 25, 2020

Thank you once again Emily and Chevrolet of Naperville. We have been a customer of yours for the past 9 years. Now that it was time for my daughter Isabella to purchase her first car on her own, after she just graduated college, we knew we wanted her to purchase a car from your dealership. Emily Smith has always been our sales person, we trust her tremendously, and she has helped us in purchasing several vehicles for my family, even my niece and nephew from Florida came up and purchased their cars from her. Emily makes us feel like family, and ...

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Cars Mar 23, 2020

This dealership has always done right by us, that is way we returned to them for our next vehicle. Salesmen were not pushy but informative.

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DealerRater Mar 6, 2020

I didn't buy a car in 9 years, then Emily made my experience very pleasant and gave me a great deal too. Highly recommended.... Thank you Greg Jovcic

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DealerRater Feb 29, 2020

Iggy was straight to the point no xxxxxxxx scams type of guy. He was straight forward and sold me a car in about an hour and a half. He didn't not hassle me and he didn't do any trickery with me being a woman. I would recommend others to buy a car from him. I must also give my finance guy kudos too! As he too was awesome! Naperville Chevy- I loved the finance guys desk! Mary Brill

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DealerRater Feb 29, 2020

Dealt with courteous, respectful, and professional representatives at the dealership. Iggy made our sale smooth and easy. Never felt overly pressured like at some previous dealerships.

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DealerRater Feb 27, 2020

Emily was great, cant s ay enough good Things about her, I was out of state buyer so I need a set of eyes at the dealership to look over car for me, emily went out and took detailed photos of anything that was of concern, and since I was going to have a nine plus hour drive back home she checked with service shop and made sure everything was good to go, she also picked me up at the airport and drive me to dealership. And the she spent a hour making sure the onstar and my cell phone ...

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DealerRater Feb 18, 2020

My husband and I went to purchase a used vehicle. We were in and out of the dealership in 2 hours. Fast and Friendly Service! I bought a GREAT car at a GREAT price!

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DealerRater Feb 16, 2020

They helped me every step of the way and my sales associate, Emily Smith, was kind and very understanding of any question I had. Thanks guys!

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DealerRater Feb 15, 2020

Iggy is a miracle worker!!!! Carlos also worked hard to work a miracle for me. 9.9% interest rate. I hope this vehicle was bette than my malibu.

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DealerRater Feb 14, 2020

Iggy is always so helpful! That’s why we continue to return to him when we are looking for our next new Chevy! Thank you! 🙂

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DealerRater Feb 14, 2020

Fourth car I’ve purchased and all I can say is the service and customer relationships keep getting stronger!!! Emily, Chase and Premo were all amazing as always and made this great vehicle work!!! The first class service and relationship keep me coming back!

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DealerRater Jan 30, 2020

Best dealership around by far, great sales, great service, great deals!!! Every time I come in I’m treated like family. No pressure, and easy to work with. Iggy and Wayne were amazing as always.

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DealerRater Jan 29, 2020

This was my second time coming to Chevrolet. Emily is such an amazing go-to person. I brought my mom along for her purchase of a car and woah, we were both blown away by Emily & Premo at how amazing they were! I have never met someone so kind and genuine when it comes to meeting a customer’s needs. I can’t thank Emily enough for how above & beyond She went for my mom and I. Truly an amazing person. Premo was such a great help when it came to explaining the terms and financing. He truly knows ...

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DealerRater Jan 16, 2020

The people there are really nice. No pressure and everything was explained to me. Will was my salesperson and he was very friendly and respectful. It was a very pleasant experience. I was there for only a couple of hours. I love my 2018 Chevy Equinox! Definitely 5 stars.

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DealerRater Jan 12, 2020

Great Service!!! Ayman and Carlos went above and beyond to make sure I got approved and got me in and out. Very nice and patient.

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DealerRater Jan 9, 2020

This has been the 3rd vehicle purchased from Will Perez. I have always had a great experience dealing with them. I would recommend working with Will and the team there.

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DealerRater Jan 9, 2020

Like many others, I don't like shopping for New vehicles at a dealership due to pushy salesman and pressurized negotiation. Chevrolet of Naperville and Eddie made my experience change my mind on that subject. The test drive track is awesome, and Eddie was very personable and helpful through the process. Thanks again for a great experience!

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DealerRater Jan 6, 2020

Emily, our sales person, was fantastic!! As we were doing a test drive, she made sure to show us all the features of the Blazer. When we decided on leasing, she made sure we knew everything on the Blazer and how to use it. Amazing job!

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DealerRater Jan 2, 2020

Over the years, this is our 4th vehicle that we have purchased from your Chevrolet dealership. We have always been treated with respect, friendliness, and fairness for all of our purchases. Thank you.

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DealerRater Jan 1, 2020

Bill, Chase, and Carlos made the experience stress free. They answered all the questions I had and were very knowledgeable. I was very happy with the process.

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Cars Jan 1, 2020

GM was on strike which delayed my part for more than a month! The service manager called me weekly to update me on the situation. I was given a loaner during this time at no cost to me while the repairs were being done. Great service!

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DealerRater Dec 29, 2019

Eddie is fantastic. We traveled over an hour to get here...worth every mile. Very pleased! I highly recommend you see Eddie for your next vehicle

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Facebook Dec 28, 2019

Worked with Steve Deason— everything was smooth, and I got what I was looking for with a price I was wanting to pay. Steve is a really nice guy and very helpful. This was my first ever solo car purchase and even my father was impressed with how nice everyone that we worked with was. Also spoke with Jack Emerson & worked with Premo in financing.

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DealerRater Dec 28, 2019

Worked with Eduardo and had a great experience as a first time car buyer. Would recommend it was quick and easy. We were in and out in a few hours.

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Facebook Dec 27, 2019

I had just been lied to by a nearby competitor regarding the ‘out the door price’ for a 2020 Equinox. I walked out of that dealership so frustrated, so annoyed and so defeated. After I got home, I called Naperville Chevrolet and spoke to the manager, Jack. I told him what happened and he did a little magic and got me a great deal for the same car and he put it in writing via email. He was there to greet me when I came in and within an hour and a half I drove home the car for the price ...

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DealerRater Dec 27, 2019

It was an awesome experience. This is my first new car. And will always come back to Emily. She did a wonderful job and highly recommend her!

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DealerRater Dec 23, 2019

OMG!! This auto dealership is absolutely the best!! From the time I walked in the door until the time I left (with a 2020 Equinox), I’ve never been treated as well as I was this past week. Very courteous and respectful from all personnel. For the last 30 years I’ve always been a Honda or Subaru driver — My next vehicle will be a Chevy, and purchased by Chevrolet of Naperville. Their customer sales and service tops any dealership I’ve ever been to.

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DealerRater Dec 22, 2019

Great dealership and handled everything flawlessly. From meeting car salesman Ayman, to the test drive and throughout entire process of purchasing vehicle, he was very accommodating and helpful. Definitely worth the hour drive to and from dealership after closing the deal. Thank you Naperville Chevrolet. Proud and happy owner of Cadillac CTS Vsport!

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DealerRater Dec 21, 2019

Eddie Donez was so helpful and a pleasure to work with. We are so happy with our new Tahoe and we are looking forward to many enjoyable road trips!

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DealerRater Dec 20, 2019

Naperville Chevrolet has done such a great job that I have just picked up my second truck from them. All around has been a fantastic experience and I also got my wife a new car

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DealerRater Dec 19, 2019

This was my first solo purchase of a vehicle after driving the same one for over 11 years. I brought along my father for help, and we both were pleased with the help, service, and kindness of the dealership. They were able to get me the exact vehicle that I wanted, and we agreed on a fair price as well. Paperwork was efficient, my car was clean and ready to go, and I was out of there fairly efficiently. Absolutely love my new vehicle

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DealerRater Dec 19, 2019

Will was extremely helpful during this holiday season. I left there with a smile on my face. I will definitely recommend Naperville Chevy to anyone looking for a new car.

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DealerRater Dec 19, 2019

Coming into your store I was skeptical but once I met with William Perez I realized this would be an easy process that I would be comfortable with. By far the most honest reliable car salesman I have ever met with and that says a lot. Thank you for making things so easy and I look forward to my next purchase with you guys.

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DealerRater Dec 19, 2019

Will Was very attentive & helpful when i came in! I wasnt really sure what i was wanting but he helped point me in the right direction. I will be back.

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DealerRater Dec 19, 2019

It is a great dealership to buy a vehicle. Salesman are nice and helpful for finding the perfect vehicle for you. Will was me salesman and he’s awesome!!!!

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DealerRater Dec 19, 2019

If you need a new car this is the place to go. Will was so patient with me and my husband when we were deciding between two cars and he sat down with us and talked about our options. I am recommending this dealership and Will with everyone I know.

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DealerRater Dec 19, 2019

Thanks to Will I had an Incredible buying experience! he went above and beyond to ensure my ensures were met. Thanks again Will for all of your efforts!

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DealerRater Dec 19, 2019

Purchased a 2014 Silverado 1500 and a 2020 Chevy 2500JD. Service was very professional, courteous, and helpful. At no time felt any sales pressure, except for a service rep pushing a vehicle auto finish and detail protection option which was unwanted.

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DealerRater Dec 18, 2019

Bought my Chevy Cruze at this dealership and couldn’t have been happier with my purchase. Will Perez is extremely knowledgeable and helpful to make the car buying experience a pleasant one! Will definitely be returning in the future when purchasing any other vehicles. Thanks!

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